Contact Us

We're Here to Help You Find Your Comfort

At Loopora, your shopping experience matters to us. Whether you have a question about our ergonomic support pillows, need assistance with an existing order, or would like more information about shipping and returns, we are here to help.

Our goal is to provide clear communication and helpful customer service throughout your shopping journey.

Please feel free to contact us using the information below.

Customer Support

Store Name: Loopora

Website: https://loopora.store

Email: support@loopora.store

Phone: 661-8733-122

Store Address: 1551 Washington Str, Cheney

For the fastest and most accurate assistance, we recommend contacting our team by email.

How Can We Help?

Product Information

Need help understanding the differences between our pregnancy wedge pillows, knee pillows, lumbar cushions, or adjustable bed wedges?

Contact us with your product questions, and we will be happy to provide available product information to help you make an informed decision.

Order Assistance

If you have questions about an order, please include your order number and the email address used during checkout.

This information helps us locate your purchase and respond more efficiently.

Shipping & Delivery

We offer free worldwide shipping on all orders.

Our estimated delivery timeframe is 7–10 days. If you have questions about your shipment or tracking information, please contact our support team.

Returns & Refunds

We offer free returns within 30 days of delivery.

If you would like to request a return or refund, please email support@loopora.store with your order number and a brief explanation of your request.

Our team will guide you through the process in accordance with our Return & Refund Policy.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.

Include your order number and photographs of the product and packaging, if available, so we can review the issue and arrange an appropriate resolution.

Send Us a Message

When contacting us, please include the following information whenever applicable:

Full Name

Email Address

Order Number

Subject of Your Inquiry

Message or Description of the Issue

You can send your inquiry directly to:

support@loopora.store

Our customer support team will review your message and respond as soon as reasonably possible.

Important Information

Our store address is provided for business correspondence. Please do not send returns to this address without receiving return instructions from our customer support team.

For product-related questions involving medical conditions or specific health concerns, please consult a qualified healthcare professional.

Thank you for choosing Loopora. We appreciate your trust and look forward to assisting you.

Loopora — Comfort That Supports Every Moment.