Contact information
At Loopora, we believe that clear communication and accessible customer service are essential to a positive online shopping experience.
We are committed to helping customers with product inquiries, order assistance, shipping information, returns, refunds, and other questions related to purchases made through our website.
Please use the contact information below to reach our team.
1. Official Store Information
Store Name: Loopora
Website: https://loopora.store
Email Address: support@loopora.store
Telephone: 661-8733-122
Business Correspondence Address: 1551 Washington Str, Cheney
Established: 2022
Our official website is the primary online destination for browsing our products and placing orders.
2. Customer Service
Our customer support team assists with inquiries related to:
Product descriptions and specifications.
Order confirmations and order status.
Shipping and delivery information.
Tracking assistance.
Returns and refunds.
Damaged, defective, or incorrect products.
General website and purchasing questions.
We recommend contacting us by email so that we can review your inquiry and provide a written response.
3. Email Support
For all customer service inquiries, please contact:
support@loopora.store
When contacting us about an existing order, please include your order number and the email address used during checkout.
For product-related inquiries, please include the product name or a link to the relevant product page.
This information helps us understand your request and provide more accurate assistance.
4. Telephone Contact
You may contact us by telephone using the number below:
661-8733-122
Telephone availability may vary.
If you are unable to reach us by phone, please send an email to support@loopora.store.
Email is our recommended contact method for order-related requests, returns, and refund inquiries.
5. Business Correspondence Address
Loopora
1551 Washington Str
Cheney
This address is provided for business correspondence.
Please do not send returned merchandise to this address without receiving instructions from our customer support team.
Return shipments must follow the procedures described in our Return & Refund Policy.
6. Returns and Refund Assistance
Loopora offers free returns within 30 days of delivery.
To request a return or refund, email support@loopora.store.
Please include your order number and a brief description of your request.
Our team will review the information and provide return instructions where applicable.
Approved returns are eligible for free return shipping.
For complete details, please review our Return & Refund Policy.
7. Shipping Assistance
We offer free worldwide shipping with an estimated delivery timeframe of 7–10 days.
If you need assistance with shipment tracking, delivery delays, or missing packages, please contact our support team.
We will review the available order and carrier information to help resolve your inquiry.
8. Order Changes and Cancellations
If you need to update your order information or request a cancellation, please contact us as soon as possible.
We will attempt to accommodate changes before the order enters the shipping process.
Changes and cancellations cannot be guaranteed once an order has been processed or dispatched.
Any applicable consumer rights remain unaffected.
9. Privacy and Security
For your security, please do not send passwords, full payment card numbers, or other sensitive financial information through email.
Our support team may request your order number and limited identifying information to verify an order.
We will not ask you to disclose your account password by email.
For questions about personal information, please contact support@loopora.store.
10. Our Customer Service Commitment
We aim to provide clear, respectful, and helpful communication.
We understand that customers may have different questions and concerns, and we are committed to reviewing inquiries carefully.
If your issue requires additional investigation, we will make reasonable efforts to provide updates as information becomes available.
Thank you for choosing Loopora.
Loopora — Comfort That Supports Every Moment.